We are dedicated to helping individuals save their homes
Our Team
Our process undergoes multiple steps in which members of our team work on your behalf.
Initially we must make sure the Lender updates our information on file and removes your phone number from their Collections Department. This important part of the team makes sure you stop receiving collection calls and verifies the Lender has updated their file accordingly.
The next step is forcing the Lender to move your loan from Collections to Loss Mitigation and get a mitigator assigned to it. This can take several phone calls and correspondence via fax and Certified Mail.
Once the Lender assigns a Mitigator, or team of negotiators and Financial Analysts take over. They prepare our package for submission to the Lender, and follow the process until we can successfully complete your Modification.
Throughout the process, our Customer Service Agents will keep you informed of the status of your file and the progress we are making.
Our proven process forces the Lender to react quickly, and resolve your mortgage situation in a timely fashion.